Frequently Asked Questions

 The short answer is... maybe. Some children do cry for the first few lessons. We always encourage parents to sit poolside during the lesson and provide encouraging words! Your Instructor will do their best to help you better know what we are looking for and what we are doing for the day so that you can play an active role in your child's lessons. While some children may cry at first, we always see that with competence comes confidence and with confidence comes safety and fun! 

 ISR Self-Rescue Skills are sensorimotor skills, just like walking, crawling or riding a bike. Sensorimotor skills are not simply forgotten but can get rusty without use. This is why we recommend coming back for refreshers, usually once or twice a year for a week or two in order to keep their skills sharp.  

 Since you pay for the week, and not for the day, there are no refunds for missed lessons. If you know that your child will miss 5+ lessons in a particular session, we recommend scheduling lessons during another session in which you can be present each week.  

 Parents will only be asked to get in the water when it is deemed appropriate by the instructor. For baby floaters, this will likely be once during the lessons and then again last week of lessons. For swimmers, this may be as often as every Friday or only 1 or 2x during the entire session. We will always discuss this before hand so that you can plan accordingly. 

 Yes! ISR is geared for children 6 months to 6 years old, however, children older than that can be successfully taught as well. Speak with one of our Instructors to determine your child's current skill level and expectations. From there we can build a game plan that best suits your child! 

We understand that lessons during typical business hours can be difficult for some schedules. For this reason, we offer morning lessons as early as 7:00am and evening lessons typically as late at 7:00pm. 

No, we are not. ISR stands behind its over 50 years of research and development with a team of over 1,000 Instructors world-wide. While there are numerous programs that claim to "teach ISR skills", only Certified ISR Instructors have been through the exclusive, in depth, training required to become a Certified ISR Instructor. You can find out more about the Lubbock area's ONLY Certified ISR Instructors here. To confirm that your Instructor is indeed a Certified ISR Instructor, check out the National IST website at www.infantswim.com and find them on the Instructor locator.

Yes! Certified ISR Instructor Julia McDonald teaches stroke lessons to children that have previously completed ISR lessons. If your child has not completed ISR lessons or needs a refresher, that typically needs to be done prior to beginning stroke lessons. Contact a member of our team and we can help figure out what will work best for your child!

Your child will successfully learn self rescue skills! At the end of our initial lesson set, your child absolutely will have the skills needed to self rescue. The average time it takes for a child to acquire these skills is 6 weeks however because every child is different, some children can finish in as little as 4 weeks and some can take a little longer finishing up at 7 weeks. Each child is different and we focus on that child's individual needs and learning styles versus a previously set curriculum for each day.